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Terms & Conditions of Sale
Bookings must be received at least 24 hours before pick-up date/time. Please call us if you need a taxi at short notice.
Full payment is required at booking. Confirmation of booking will be provided within 24 hours of receipt of booking.
Taxi bookings can be cancelled for a refund, if we recieve notification of cancellation 48 hours or more before the pickup time, although there will be a $5 admin fee charged for any cancellation.
Amendments can be made to your booking free of charge as long as they are received 48 hours prior to the original planned pick-up time.
Adventure Nam acts as a booking agent on behalf of our taxi service operators and therefore cannot be held responsible or liable for any failings of the service operators concerned.
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We think we’re the best in the market for providing taxis between Saigon and Mui Ne - here are some of the reasons why:
Independently reviewed, and loved by our customers
Taxi Nam have been providing taxis between Saigon and Mui Ne for over six years now, and we have hundreds of satisfied customers to prove it. Please click on the link provided to view our taxi reviews on Reviews.co.uk, an independent, Google verified review site. Over 90% of our customers have rated our Saigon to Mui Ne taxi service with four or five stars - no other company has better reviews (and most companies do not have independently verified reviews at all).
We won’t charge our customers extra for using the fastest route to Mui Ne - and we guarantee to use it for every journey.
With the introduction of the expressway on part of the route between Mui Ne and Phan Thiet in 2015, most taxi firms didn’t use it - to save on the $5 road toll - and the rest charged their customers extra for it. Ever since the expressway was opened (Route CT01 between Saigon and Long Khanh - approximately 60km) Taxi Nam have used it for all customers, without charge. Using this route between Saigon and Mui Ne will save as much as one hour (and more in busy periods) on the journey, as well as making the trip a lot less stressful - there is still very little traffic on this route.
We won’t charge you if you arrive at Saigon airport, and we won’t charge you for late arrivals.
Some of our competitors will charge you an additional $5 for being met at the Tan Son Nhat airport in Saigon - so that’s $10 extra on your return taxi fare. Taxi Nam never levy additional charges for airport arrivals. Also, you’ll find that most of the taxi companies operating between Saigon and Mui Ne will also charge you if your arrival is more than 30 minutes later than the scheduled time. Again, we will not charge you for delays up to 5 hours. If you arrive more than 5 hours after your expected arrival time, we will charge you a small fee to cover additional driver expenses. Please remember though, if you are delayed on your way to us, try to let us know about the expected delay
We make sure our taxis are modern, air-conditioned and comfortable.
Taxi Nam operate only with decent quality seven, twelve and sixteen seater cars between Saigon and Mui Ne. We will make sure that your vehicle has plenty of space for you and your passengers - and we provide baby and child seats for free, for all our customers. Please note, groups of four or more passengers with luggage will require a larger vehicle. This is because the rear seats have to be folded up to accommodate any luggage you have with you.
We are there when you need us
Adventure Nam operate a 24 hour hotline for our customers to help you if you need it - when you book your Saigon to Mui Ne transfer, you’ll be given the correct number to call if you have any difficulty locating your driver at the airport, or any problems during the journey. (Please make careful note of the number when you receive your booking confirmation, as these numbers are not published on our website).
Free Cancellations and changes for all Saigon -> Mui Ne -> Saigon Taxi customers
If you need to cancel your Saigon to Mui Ne taxi, you can do so, as long as you let us know 48 hours or more before you are due to arrive (refunds will be subject to a $5 cancellation fee). We can also make any changes to your reservation (excluding route changes) if you give us 48 hours notice.
We are not just a taxi company
Taxi Nam is part of the Adventure Nam Travel Group. We are a well established fully licensed travel specialist company, operated by Europeans who have been living in Vietnam for more than ten years. If you have any other travel requirements for your trip - either in and around Saigon, Mui Ne or indeed the whole of Vietnam - please get in touch.
How the booking process works: Once you’ve booked and paid for your Saigon to Mui Ne taxi, you will receive an immediate confirmation of payment received, automatically generated by our system. Then, within 24 hours of your payment being received, we will send out a confirmation email to you with all your journey details - please check these carefully to ensure that there are no mistakes. If you’ve booked more than a couple of days in advance, you’ll also receive a reminder email before you travel.
Late bookings: We are very happy to accept late bookings for taxis if you are travelling at short notice, and if we have spare capacity. If you want to book less than 24 hours before your expected arrival time, you will need to call us on the number shown at the top of the page, and we will do our best to accommodate you.